Help

Short answers to what people ask most often.

Taking part

How much does Meetla cost?: For members the platform is free. Individual events may be paid — the organizer sets the price and you pay them directly.
How do I sign up for an event, and how do I cancel?: Press the sign-up button on the event page. You can cancel in the same place at any point before it starts — the spot then goes to whoever is on the waitlist.
What if it’s already full?: If the organizer enabled a waitlist, you join the queue and get a notification when a place frees up.
Do I need any experience to come?: Usually not — most clubs are open to newcomers. Requirements, where they exist, are stated by the organizer in the event description.

Clubs

Who can create a club?: Any registered user. Once the club is created you are its organizer — there is no separate application.
Can a club be private?: Yes. When creating it, choose the approval mode: joining then goes through your confirmation instead of happening automatically.
How do I run regular meetups?: When creating an event, set a repeat — every week, every 2 weeks or monthly. The series shows as one card with the date of the next meetup.
How do I record who came?: The event page has a check-in mode: scan an attendee’s QR code or tick them off the list by hand. Whether the attendee list is visible to others is up to you.

Payment

Does Meetla take a commission?: No. The platform does not process payments and takes no part in the settlement between an attendee and an organizer.
How do I get a refund for an event?: Ask the organizer — they received the money and they issue the refund. We cannot see that a payment happened and cannot return it. Details are in the payment terms.

Account

How do I sign in?: With the email and password you registered with. If buttons for external services appear on the sign-in page, they show only when that method is actually configured.
I forgot my password: On the sign-in page press “Forgot your password” — you’ll get an email with a reset link. The link is single-use and time-limited.
How do I delete my account?: Settings → Delete the account. The profile and the data tied to it are deleted; this cannot be undone.
How do I unsubscribe from emails?: In notification settings you can turn off any category of email. Promotional emails only arrive with separate consent and are turned off in the same place.

Didn’t find an answer — write to us via contact. Before your first meetup it is worth reading the safety rules, and the terms for paid events are in the payments section.